Support

Say Jump is a game you play by shouting at it. Here is what usually goes wrong.

The frog does not jump when I say JUMP

Start a round and watch the bar at the bottom of the screen during the countdown. It moves when the game hears you. If it does not move at all, the microphone is not reaching the game — check Settings › Say Jump › Microphone.

If the bar moves but stays short of the mark, you are being heard but not loudly enough. Open Settings in the game and drag the sensitivity slider to the right; the same bar is there to test against.

It jumps when I did not say anything

Drag the sensitivity slider to the left. In a loud room the game will always be a little easier to startle.

Say JUMP clearly, not loudly

The word is recognised, not the volume. A clear “jump” at speaking volume works better than a shout that swallows the end of the word. If you are being quick, the “p” tends to disappear — the game allows for that, but a crisp word is still the most reliable.

Does it work without internet?

Yes. Recognition runs entirely on your phone. Only the online leaderboard needs a connection.

Does it listen when I am not playing?

The microphone opens when a round begins and closes when you leave the app. Nothing is ever recorded or sent anywhere — see the privacy policy.

Remove my leaderboard entry

Write to konterground@gmail.com with the name you used and it will be removed.

Anything else

konterground@gmail.com